Privacy Policy

Last Updated: September 4, 2026.

Belcrest Vacations Acquisitions, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) describes our policies and procedures on the collection, use, and disclosure of Personal Information (defined below) from or about individuals who access or use our website (“you” or “your”) at www.belcrestvacations.com (the “Website”) and any associated features, platforms, programs, or services that link to this Privacy Policy (collectively, the “Services”).

Please read this Policy carefully to understand our policies and practices regarding your Personal Information and how we treat it.  By interacting with our Services or providing us with your Personal Information, you agree to the collection, use, and sharing of your Personal Information as described in this Policy. This Policy may change from time to time. The “Last Updated” date above provides you with notice of when this Privacy Policy was most recently updated.

Scope of This Privacy Policy

This Policy applies to anyone who uses or accesses our Services, regardless of whether you use the Services via a computer, mobile device, tablet, or other medium (collectively, your “Device”).

This Privacy Policy applies to Personal Information we collect:

  • through the Services;

  • through communications, including email, SMS/text message, chat, and other electronic messages, between you and us through the Services; and

  • in connection with our internal HR, employment, and operational communications, including through our Application-to-Person (A2P) 10DLC/TCR-registered SMS messaging program.

This Privacy Policy does not apply to Personal Information collected by:

  • Us through any other means, including on any other website operated by us or any third party that does not link to this Privacy Policy; or

  • Any third party whether through any website, application, services, or content (including advertising) that may link to or be accessible from or through the Services.

Personal Information We Collect

When you access or use our Services, we may collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“Personal Information”). Personal Information does not include information that is publicly available or de-identified, as defined by applicable law.

We may collect the following information from or about you:

  • Identifiers and contact information, such as first and last name, email address, phone number, mailing address, Internet Protocol (IP) address, online identifiers, or other similar identifiers.

  • Professional or employment-related information, such as information related to your employment relationship or application with us, and work-related, applicant, or vendor communications with us.

  • Communications and content, such as information you elect to provide in any messages, attachments, requests, inquiries, and feedback through the Services or emails, SMS/text messages, chats, or other communications sent to us.

  • Usage Data collected automatically when using the Service. This may include information such as your Device’s IP address, browser type and version, the pages of our Services that you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

  • Geolocation data, such as approximate geographic location derived from your IP address or information you choose to provide, such as city, state, or ZIP code.

Please note that we do not seek to collect sensitive Personal Information (as the term is defined under applicable law) through the Services.

You may always choose not to share your Personal Information with us; however, if you choose not to provide or allow us to collect certain information, we may not be able to provide you with some or all of our Services. If you have questions about what Personal Information may be required to receive our Services, please contact us as provided below.

How We Collect Personal Information

When you access the Website or Services through a mobile device, we may also collect information such as the type of mobile device you use, a unique device identifier, your mobile device's IP address, your mobile operating system, the type of mobile browser you use, and other diagnostic data.

Regardless of how You access the Website or the Services, We collect Personal Information from You as follows:

  • Directly from you, such as when you contact us, sign up to our newsletter, communicate with HR, apply for a position, provide a phone number, opt in to receive SMS/text messages, reply to our communications, or otherwise provide information to us.

  • Automatically through our Services. As you navigate through and interact with our Services, we and our service providers may use automatic data collection technologies to collect information that may include Personal Information. Information collected automatically may include IP addresses, Device identifiers, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies.

  • Through business partners or service providers, such as website, email, SMS/text, and content-hosting providers; customer support and analytics providers; and security and anti-fraud services, and other vendors that support our Services and business operations.

SMS Terms & Conditions

If you provide your mobile phone number and opt in, we (or our service providers) will send SMS/text messages to staff and personnel for internal, operational communication purposes. These messages are not marketing or promotional in nature and may include content such as scheduling notices, operational updates, HR communications, or other business-related information. Consent to receive text messages is voluntary. Your mobile number and SMS opt-in data and consent will not be shared with or sold to third parties for marketing or promotional purposes. Your opt-in data and consent records are stored securely and used solely for the purpose of delivering the communications described herein. Our message service may be administered by a third party and we reserve the right to condition use of our message service to your acceptance of applicable administrator terms and conditions. For more information on how we collect, use, and protect your information, please see our “How We Use Personal Information” section above.

  • Message frequency may vary depending on operational needs.

  • Standard message and data rates may apply:Depending on your service plan with your wireless carrier, you may be charged message and/or data rates by your wireless carrier for any SMS/text message  you receive.

  • Opt-out: You may opt out of receiving text messages from us as set forth in this Privacy Policy, or by texting “STOP” as a reply to any of our messages where available. After opting out, you will receive a one-time message confirming your opt-out, and no further messages will be sent unless you opt back in.

  • Help: For assistance, reply HELP to any message, or contact us at info@belcrestvacations.com.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

  • Supported Carriers: SMS messaging is supported on most major U.S. wireless carriers. The Company is not responsible for messages that are undeliverable due to carrier restrictions, device incompatibility, or incorrect mobile number information provided by the user.

Cookies and Other Automatic Data Collection Technologies

We may use cookies, browser cookies, web beacons, pixels, tags, analytics tools, logs, and similar automatic data collection technologies to operate our website, remember preferences, understand website usage, maintain security, diagnose technical issues, and improve our Services. The technologies we use for this automatic data collection may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. You can set your browser or device to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. You can also opt out of the automatic data collection technologies at any time by contacting us as provided below. Please note that some parts of the Services and related features may become inaccessible or not function properly if you disable or refuse certain cookies.

  • Web Beacons. Certain sections of our Services and our emails may contain small electronic files known as web beacons that permit the Company to, for example, count users who have visited a page or opened an email, and to compile other related statistics.

Some of the cookies we may use are deleted after termination of the browser session (“session cookies”), while others remain on your device to enable us to recognize your browser on your next visit (“persistent cookies”). The length of time a cookie remains on your device depends on the purpose of the cookie, the provider, and the settings involved.

The categories of cookies we may use include:

  • Essential/Strictly Necessary Cookies. These cookies are essential for the Website and Services to function properly and enable core features such as site navigation, security, form operation, and fraud prevention. Because these cookies are necessary to provide the Website or the services you request, they generally cannot be turned off.

  • Preference/Functionality Cookies. These cookies may be used to recognize you when you return to our Website, to remember choices you make (such as your language, region, or other similar settings), and to enhance or personalize your online experience. If you disable these cookies, any preferences or settings you selected may not be retained across your visits.

  • Analytics/Performance Cookies. These cookies may be used to collect information about how visitors use and interact with the Website, such as which pages are visited, how long users stay, and whether errors occur. The information is typically used to produce aggregated statistics that help us understand and improve site performance.

How We Use Personal Information

We may use Personal Information for the following purposes:

  • To provide and maintain our Service, including monitoring usage of the Service.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

  • To communicate with youby email, phone, SMS/text message (with your consent if required), or other electronic means regarding updates, informational communications, or security notices related to the Services.

  • To manage your requestssubmitted to us.

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request;

  • To enforce our this Policy or other applicable policies or agreements with you.

  • To protect the rights, property, or safety of our business, employees, customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.

  • To improve our Services and your experience, including by analyzing your information (and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them..

  • In any other way we may specifically describe when you provide the information.

  • For any other purpose with your consent, consistent with applicable law.

We may use non-personal data which can no longer be associated with you for any legitimate business purpose, consistent with applicable law.

How We Disclose Personal Information

We may disclose Personal Information as follows:

  • To Service providers, contractors, and business partners, including HR and recruiting systems, communications providers, analytics and security providers we use to deliver our Services to you, support our business operations, and/or enhance user experience.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred, or due diligence related to such transactions.

  • With other users, when you share information or interact in public areas of the Services (Please note that information is transmitted to others at your own risk. Any such information are shared with your consent and are not subject to this Policy. Further, although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your information. Therefore, we cannot and do not guarantee that your information will not be viewed by unauthorized persons).

  • With your consent, for any other disclosed purpose, consistent with applicable law.

  • We may also disclose your Personal Information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;

  • To enforce or apply our Terms of Service, this Privacy Policy, and other agreements between us where applicable, including for billing and collection purposes; or

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others.

Your Privacy Rights and Choices

Accessing, Updating, and Deleting Your Information. You can contact us as provided below to request access to, correction of, or deletion of Personal Information that you have provided to us. Depending on your request, we may not accommodate your request to change information if we believe the change would violate any law or legal requirement or negatively affect the information’s accuracy. If we cannot provide you with access to your Personal Information, we will inform you of the reasons, subject to any legal or regulatory restrictions.

Emails by the Company. If you receive our marketing communications and do not want us to use your information to promote our products or services,you can opt out by following the unsubscribe instructions or opt-out link included in such communications, emailing us and requesting to opt out using the contact information below, or contacting our email service provider directly and requesting to opt out.

SMS/Text Messages. If you provide your mobile phone number and opt-in, we or our service providers will send you SMS/text messages and other electronic communications regarding our Services and other updates you consented to receive. Message and data rates may apply. Message frequency varies. You can unsubscribe from any such communications at any time by updating your account settings and/or following the instructions provided with such communication (e.g., by replying STOP to a text message). Please note that we may disclose your mobile contact information to service providers that help us provide, manage, and document our messaging program as necessary to deliver and support the messages you requested or consented to receive; we do not share that information with third parties for their own marketing or promotional purposes. For full messaging-program terms, please see SMS Terms & Conditions below.

State Data Subject Rights. Depending on your state of residency and subject to applicable law, you may have rights related to your Personal Information to request access to, correction of, deletion of, or a copy of certain Personal Information we maintain about you. Where applicable, you may also have rights to opt out of using your Personal Information for purposes of targeted advertising, sales, and profiling.  (Note that we do not engage in those activities at this time). You also have the right to be free from discrimination or retaliation for exercising any of the rights.

Data Security

The security of your Personal Data is important to us, but no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will retain your Personal Information described in this Policy for as long as reasonably necessary to fulfill the purposes for which we collect it or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention.

Children's Privacy

Our Services are not intended for and do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us so we can take appropriate steps to remove such information.

Links to Other Websites

Our Services may contain links to third-party websites not operated by us. We encourage you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page and updating the "Last updated" date above. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy choices, or if you wish to exercise a privacy right, you may contact us at:

Belcrest Vacations Acquisitions, LLC
Fueled Collective, Attn: Belcrest Vacations
3825 Edwards Rd., Ste. 103, Floor 1, Cincinnati, OH 45209

Email: info@belcrestvacations.com
SMS/Text Assistance: Reply HELP to a message you receive from us or contact us at the email address above.